OVERVIEW

Your privacy is important to us and we are always transparent on how we collect and use information that you provide to us. This Privacy Policy sets out our approach to data usage and privacy. Drajee.com is provided and operated by ET Agency Limited.

When you visit Drajee.com or buy any of our products, you give your agreement to be bound by the terms of this Privacy Policy. You also agree to us collecting the information outlined in this policy. We recommend you read this Privacy Policy alongside our Website Terms and Conditions.

PERSONAL INFORMATION

To ensure we can provide you with the products that you love and to make sure Drajee.com runs smoothly, we collect and store information about you, including:

  • The information used to create an account with Drajee.com (this could include your first name, surname, email address, contact number, delivery address and billing address).
  • Details of items you purchase through Drajee.com.
  • Payment information including your credit or debit card number and expiry date.
  • Other information you provide to Drajee.com.

We also collect some information automatically including details of your Internet browser and your computer Internet Protocol (IP) address. We may also look at the website that linked you to Drajee.com or the website you leave us to visit. We do this because learning more about our visitors and their interactions with Drajee.com helps us improve our service and create relevant, useful content.

HOW WE USE PERSONAL INFORMATION

We use your personal information to make sure you have a great, safe and user-friendly experience on Drajee.com.

When you use Drajee.com and provide us with personal information, you agree that we can use this information to do the following:

  • Keep Drajee.com up to date and perform maintenance activities.
  • Process your order including shipping, payments and returns.
  • Analyze visitor data and use this information to improve the Drajee.com experience.
  • Investigate complaints and disputes.
  • Allow agreed third parties to undertake technical, logistical or other specialist functions on behalf of ET Agency Limited.
  • Protect against fraud alongside prohibited and/or illegal activities and administer our Website Terms and Sale Terms.
  • Advise you of sales and promotions (subject to your right to opt-out of these communications).

USE OF COOKIES

Cookies are small pieces of information that a website stores on your computer. Cookies enable a website to remember information such as your user name or what you had in your basket on your last visit. We may use cookies to help improve our service and your user experience.

You can stop cookies from being stored on your computer or choose to erase cookies that have previously been stored. You should look at your browser’s help guide to find out how to do this. Remember, Drajee.com needs cookies to perform at its best and you may experience functionality problems if you block all cookies.

Drajee.com uses cookies and will store them unless your browser settings block this action. When you use Drajee.com you consent to our use of cookies.

The following Cookies are used on Drajee.com:

  • DRAJÉE
  • Google Analytics

SHARING PERSONAL INFORMATION

Occasionally we have to share your personal information. We only ever do this in the scenarios outlined below:

When we collect payment information, including debit or credit card details we may have to provide some of your information to payment providers to allow a transaction to be processed. We will let you know when this happens.

We may provide your personal information to law enforcement agencies, governmental agencies or third parties if required by law.

We may provide your personal information to other business entities if we plan to merge with or be acquired by that entity.

We will never disclose your personal information without your permission, other than as we have expressly outlined in this Privacy Policy or in our Website Terms.

OTHER WEBSITES AND PRIVACY

We can’t accept responsibility for the privacy policies of other websites (even if you access them through links on Drajee.com). We advise you to check the privacy policy of any website you visit and get in touch with the operator of this website if you have any questions.

You do not have permission to link to Drajee.com from your own website. Linking in any format is not permitted without our written consent. This consent is provided or withheld at our discretion.

SECURITY AND STORAGE OF PERSONAL INFORMATION

We work hard to keep your personal information safe from unauthorized access and transmission. This includes maintaining appropriate safeguards and checks. Unfortunately, information passed via the internet is never completely secure and we cannot guarantee the security of the personal information provided through Drajee.com.

OPTING-OUT OF COMMUNICATIONS

We sometimes use your personal information for mailing purposes and to keep you notified of offers and news. You can unsubscribe from this service at any time. Just click unsubscribe on any marketing email you receive from us. You can also opt out of marketing emails on the ‘My Account’ page.

GET IN TOUCH

We love hearing from you! If you have any questions about our Privacy Policy or Drajee.com please drop us a line at customer@drajee.com.

CHANGES TO THIS PRIVACY POLICY

Occasionally, we make changes to our Privacy Policy. We will post the updated terms on Drajee.com and these changes will take immediate effect. Remember to look over our Privacy Policy from time to time, to keep up with any changes. If you continue to use Drajee.com, you accept the terms and conditions in full, at the time that you use the site.