When you use Drajee.com you are agreeing to our Terms and Conditions and Terms of Sale which are set out below. These terms should be read together with our Privacy Policy. It is important to take the time to read these conditions carefully and check back regularly as they may change from time to time.

Who we are

We are ET Agency Limited, a company registered in England and Wales at Companies House. Our registered address is:

Image Court 328-334 Molesey Road, Walton-on-Thames, KT12 3LT

Our registered number is: 09163217

Drajee.com is provided and operated by ET Agency Ltd.

Our VAT number is: 266 0124 27

You can get in touch with us at customer@drajee.com.

USE OF DRAJEE.COM

This site is provided for your private, non-commercial use. We can withdraw or change access to Drajee.com at any time. If we provide you with an access code or password to create an account on the site, you should keep this information private and confidential.

INTELLECTUAL PROPERTY

Drajee.com and its content, including but not limited to, text, software trademarks, logos, videos, designs, images, written materials and any other form of material is owned by us or provided under license by third parties.

The copyright and other intellectual property rights for all content and material are owned by us or our licensors. Any rights or licenses of the website content not expressly provided by these terms are reserved.

Use of Drajee.com content without our permission and outside of the scope of these terms is prohibited. Non- commercial, personal use of our material is allowed if it fulfils the following criteria:

  • You may download or print of a single copy of a page or material for non-commercial and personal use.
  • Material should not be modified, published or distributed.
  • If material is provided to another person or entity they should be made aware of these restrictions.
  • You cannot systematically remove and reuse material or content; the use of mining software is also prohibited.
  • Copyright and trademark notices should appear on all material and the source should be acknowledged.

WARRANTY

We can’t guarantee that our site will be compatible with all software or hardware. We can’t promise that our site will always work perfectly and be available on an uninterrupted basis. Drajee.com is provided on an ‘as is’ basis with no warranties of any kind.

LIABILITY

Any information provided on Drajee.com is for general information and entertainment purposes only. We will not be held liable for any mistakes or omissions that appear on the site or for any interruption in service or for any claims arising from these circumstances. We will not be held liable for third party claims for business or financial loss arising out of use of Drajee.com. We will not be held liable for any virus’ or other malware and you should take appropriate security measures before downloading information from Drajee.com.

YOUR ACCOUNT

We ask that the information you provide to us in creating an account is accurate and truthful. We will use the email address provided when registering an account to provide updates, information, and marketing material. You can unsubscribe from marketing emails at any time. Personal information you provide will be handled in line with our Privacy Policy.

OTHER WEBSITES

We are not liable for the content of other websites including those linked to through Drajee.com. See our Privacy Policy for more details.

GOVERNING LAW

These Website Terms and Conditions are governed by the law of England and Wales. By agreeing to these terms, you agree to the jurisdiction of the English Courts.

MISCELLANEOUS

We will not be held responsible for any breach of the Website Terms that is outside of our control. If a court find any of these terms invalid or unenforceable, we will remove that term or condition. These Website Terms alongside our Privacy Policy represent the whole of the agreement between you and us. They form the subject of any agreement. No failure or delay by us in exercising the right or remedy provided by law or under these terms and or partial exercise of the right or remedy shall prevent its exercise at any subsequent time.

TERMS OF SALE

Please take the time to read our Terms of Sale carefully, these should be read in conjunction with the above Terms and Conditions and Privacy Policy. Together, these terms and policies govern our relationship with you in relation to your use of Drajee.com and the purchase of goods using this website.

If you do not agree with our Terms of Sale or have any questions regarding them, please contact us before making a purchase. Your rights as governed by local law are not affected by these Terms of Sale.

WHO CAN BUY FROM US

To make a purchase through Drajee.com you must be over 18 years old and a resident in the UK. On occasion, we can ship to countries outside the UK. Please contact us if you have any questions about shipping or delivery.

CONTRACT OF SALE

When you have chosen your item's from Drajee.com and proceeded to checkout, we will ask you to review your order. Please take the time to review your order carefully and correct any mistakes. It is your responsibility to check that your order is correct before submitting it to us.

When you submit your order, you are offering to buy the goods at the price set out on our website.

When we receive your order, we will review the same and send you an email to confirm acceptance of your order. The contract between us is not formed until we confirm acceptance of your order in writing. If an order has incomplete details or an item is not available we will contact you to confirm next steps. Incomplete orders may be subject to delays.

ORDERING ERRORS

If you have made a mistake with your order please contact our customer support team as soon as possible on, 020-3176-8570. We may be unable to rectify mistakes after your order is confirmed, although you will still be able to cancel all or part of your order.

PRICE CHANGES

We check our prices regularly. If the price of an item changes between the time you place an order and the time we confirm your order we will contact you to confirm if you wish to proceed.

PAYMENT

The prices on Drajee.com include all local taxes including VAT. If you are ordering from outside the UK, VAT may not be payable but further taxes and customs fees may apply. These fees and taxes will be the responsibility of you as the customer.

Payment must be made in full at the time of the order using one of our accepted payment methods. These methods will be indicated at checkout. We are unable to release any goods without first receiving full payment.

Our online payment process is designed to protect your personal and payment information, using secure methods and encrypted payment technology.

DELIVERY

We offer free Royal Mail Special Delivery on every order and aim to deliver your order in 1 to 2 working days. Unfortunately, delays do occasionally happen due to circumstances outside of our control. If your order is subject to a delay we will contact you to advise you of this.

Please take care to ensure the delivery address you provide is correct. Re-delivery due to an incorrect address may be subject to a delivery charge.

Any goods sent to work or business addresses are done so at the buyer’s own risk.

DELIVER DELAYS

If we fail to deliver goods by the date we have agreed, you can give us 14 days written notice requesting delivery be made. If delivery is not made within this period, you may cancel the order.

We are not liable for late deliveries caused by circumstances that are outside of our control.

Please check that the parcel containing your order is not damaged before you sign for it. We will not be liable for theft or loss of your purchased item's after you have signed to confirm receipt of a package.

GOODS WARRANTY

We will supply goods that are free from material defects or defects caused during workmanship for a period of 12 months, unless a longer period is required by applicable laws.

When you receive your order, you should check each item carefully for defects or damage. If an item is defective or damaged please let us know as soon as possible. You can contact us by email or call us on 020-3176-8570. We will then arrange for damaged or defective item's to be returned at no cost to you. If we find that the item's have/has suffered damage or become defective prior to delivery to you we will refund the price you have paid. If possible (and if requested) we may instead be able to repair or replace the item's.

This warranty excludes expenses or damage caused by inappropriate care or treatment of the product's supplied by Drajee.com. The warranty is also voided if the product's have been altered or changed in any way that has not been approved or carried out by us.

These Terms of Sale do not exclude Drajee.com’s liability to you for death or injury caused by our negligence or fraud or arising from any other action from which it would be illegal for us to exclude or attempt to exclude our liability.

We are only liable to you for losses caused by a breach of these terms and conditions by us. We are not responsible for losses incurred in circumstances which were not reasonably foreseeable consequence of us breaching these terms and conditions.

Our liability will not include any commercial losses that you may incur, including but not limited to lost data, reduced profits or business interruption costs.

If you have questions regarding the warranty conditions or any of our Terms of Sale please contact us via email or call us on 02031768570.

YOUR RIGHT TO CANCEL

If you are a consumer (and not purchasing wholly or on behalf of a business) you have the right to cancel the contract of sale and receive a refund from us. This right is in addition to your other rights but does not apply to personalised items.

You must provide written confirmation of cancellation within 28 days of delivery. You should then return the item's to us. The cost of return postage and applicable insurance lies with you. If we incur any costs in relation to the return of the item's then we reserve the right to pass these costs to you. If you do not return the item's within 28 days of cancellation, we may collect the items and pass the costs back to you.

Before you return any item please review our returns page for further information and/or contact us with any questions. You can contact us via email or call us on 02031768570.

OTHER INFORMATION

These Terms of Sale may be subject to change. Please check our Terms of Sale, Terms and Conditions and Privacy Policy regularly to ensure you are aware of our up to date terms, conditions and policies.

The creation, alteration, enforcement and any aspect of these Terms of Sale are governed by the law of England and Wales. English or Welsh courts will have authority to settle any disputes which may arise out of or in connection with these Terms of Sale or use of the website.

If you have any questions regarding these Terms of Sale please contact us via email or call us on 02031768570.

By continuing to browse the site, you are agreeing to our use of cookies to provide you with a better service. To find out more click here.    X